This privacy policy outlines how we collect, use, and protect your personal data when you use our online platform and related services, which provide assistance for acquiring legal Swiss road tax decals for private vehicles and campers.
We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) as well as applicable Swiss and European data protection laws.
1. Data Collection
When you use our service, we collect personal information necessary to provide and manage your requests. This information may include your name, address, vehicle details, and payment information. We collect data directly from you through forms and communications, as well as through automated means such as cookies and log data when you visit our site.
2. Use of Data
Your personal data is processed to facilitate the ordering and delivery of legal road tax decals, to verify eligibility, to communicate important updates, and to comply with legal and regulatory requirements. Data may also be used for customer service purposes and to improve the quality of our services.
3. Legal Basis for Processing
We process your personal data based on your consent, the necessity of performance of a contract, compliance with legal obligations, and, where appropriate, our legitimate interests to provide and improve our services.
4. Data Sharing
We do not sell your personal data. Your information may be shared with trusted third-party service providers involved in the processing and delivery of tax decals, such as payment processors and governmental authorities when required by law. All partners are bound to protect your data according to applicable laws.
5. Data Retention
Personal data related to transactions and correspondence will be retained only as long as necessary to fulfill the purposes outlined in this policy and to comply with statutory retention periods.
6. Your Rights
Under the GDPR, you have the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. You may also request data portability and withdraw consent at any time without affecting the lawfulness of past processing.
7. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our staff is trained to handle your data with confidentiality and respect.
8. Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience and analyze site usage. You may adjust your browser settings to refuse cookies; however, this may affect the functionality of the service.
9. International Data Transfers
If any personal data is transferred outside the European Economic Area or Switzerland, such transfers will only be conducted in accordance with applicable legal safeguards to ensure adequate protection of your rights.
10. Contact Information
For any inquiries, requests relating to your personal data, or to exercise your rights, please contact us in writing at the following address:
Bundesgasse 10
3011 Bern
Switzerland
We are dedicated to responding promptly and transparently to all privacy-related inquiries.
By using our service, you acknowledge that you have read and understood this privacy policy and consent to the processing of your data as described herein. We may update this policy periodically; significant changes will be communicated appropriately.